Below are some of the most frequently asked questions our Billing department receives. If you have any other questions, or would like to schedule an appointment, we would love to hear from you.
You are required to pay your co-pay at the time of service. You will be billed for your deductibles, co-insurance and any non-covered services after we receive notification from your insurance company.
Coverage varies with each insurance company. Generally, we do not know whether a particular service will be covered. Medically necessary and appropriate services may not always be covered by your insurance contract. Please refer to your insurance member handbook, check with your employer or call your insurance company with questions.
If you verified your insurance information when you registered, you will not receive a bill until: Your insurance company has denied the claim; Your insurance company has paid the claim, leaving a co-insurance, deductible or non-covered service; Your insurance company has not responded to the claim.
All patient account balances are due and payable upon receipt of your first monthly statement. However, we reserve the right to require payment at the time of service from any patient who has an overdue account. Payment of your bill is ultimately your responsibility.
If you should have specific questions about your financial situation or your account, please do not hesitate to call one of our Patient Account Representatives at 206-342-6123. They are available to assist you in finding the answers to your financial and billing questions.